CHANGES TO THE SERVICE

In an effort to provide an improved service to your area, using newer technology, Lliberweb has now sourced additional internet capacity in many locations.

How does this affect you?

We have researched several alternative frequencies and sources of network equipment over the last 2+ years, and have started to implement these new facilities.  The first of these facilities have been implemented in specific, bad areas of interference, down to the client level. Meanwhile, our network is currently being supplied mostly via these new facilities and frequencies, to our full satisfaction.

Client acceptance of these new facilities has been extremely positive. It allows Lliberweb to provide a much more stable, and continuous Internet supply, no longer hampered by radio-interference sources, which is beyond our control. The standard attainable download rate of  1 Mb is now a stable rate for all newer technology antennas.

It also allows us to provide higher bandwidths, up to 2Mb and even 4Mb, for those who are in real need of these speeds, albeit at extra costs. For that purpose, Lliberweb is developing a range of services, like Bronze, Silver and Gold. These new service-offers will be communicated to you shortly. These offers can however only be made if the new equipment is already installed at your house.

Lliberweb continues to promote SKYPE as the most reliable and cheapest way for you to communicate with the outside world. We do not block SKYPE.  Recently, we have modified our part-time fees, downwards, to accommodate clients, who are shorter-term residents in Spain.

We apologise for any inconvenience, and for the additional costs to you, but assure you, that you will find the new technology of better quality & reliability, with much less chance of interference than you may have experienced in the past.

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